INTERNATIONAL® 360: Service Communication & Fleet Management

Introducing INTERNATIONAL® 360, a groundbreaking new service communications and fleet management solution designed to increase uptime, reduce Total Cost of Ownership, and enable fleet managers to make more efficient use of their assets.

Providing real-time transparency of repair progress and management across the entire International® and IC Bus® network, International 360 works to eliminate potential delays in the service and repair process. It enables instant initiation of service requests and online estimate approvals and integrates with the International dealer parts inventory system to help customers find the right-fit parts fast. It also facilitates estimate approvals, coordination with dealerships, communication of purchase orders and management of inspections, among other activities.

SEAMLESS, TRANSPARENT COMMUNICATION

Repair status updated by dealer every 24 hours
Complete communication history for each repair order
Standardized labor hours and estimates through available Service Partner
Complete service history of asset (if performed at integrated dealer or affiliated service center)
Status updates sent directly to portal, email, or via API

ACCELERATED SERVICE PROCESS:

Fast, online estimate approvals and communications
Easy "request service" feature to initiate repairs
Customer profiles with fleet documents and service expectations ensure a consistent experience across our service network
Integrated parts inventory data helps fleets identify which dealer has the needed parts on hand

EASY TO USE:

Simple, intuitive portal design available on desktop, tablet or phone on ANY browser
VIN-level information from disparate fleet management systems and data sources into one unified source of information, with ONE username and password
Access to OnCommand Connection Advanced Remote Diagnostics tools and integrated with 24+ telematics providers
Supports all-makes assets with NO PER-VIN SURCHARGES
Custom APIs to integrate 360 data and communication streams into existing fleet maintenance software and management systems

Call us at (800) 225-4808 or come by today and experience our superior service and selection! We look forward to serving you!

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